Shipping policy

Tax free for all customers not shipping to a Connecticut residence and are NOT purchasing through the Shopify Marketplace application.

We always try to ship your package the same day, however it’s not always possible.  Please allow up to 5 business days for your shipment.  If we believe your shipment may take a little longer than usual, we’ll contact you to give you the heads up.

SHIPPING SCHEDULE:
Monday - Friday: 8am - 3:30 pm EST
Saturday: 8 am - 10:30 am EST USPS shipments only
Sunday: NO SHIPMENTS

Here are a list of USPS closure days in which we DO NOT SHIP

Free U.S economy shipping on orders $200+.  $6 U.S flat rate economy shipping for orders $150-$199.  $8 U.S. flat rate economy shipping for orders $100-$149.  Free local same day delivery for residents of Fairfield County, CT. 

INTERNATIONAL CUSTOMS: Check with your local government about custom taxes that you may or may not need to pay upon your packages arrival in your country.  Our forms are US government automated that comply fully with the US tax laws.  If your package hasn’t been delivered to you directly, chances are your local post or customs office has it for you to pick up and retrieve.  They may not contact you so it’s best that you contact them first with your tracking number.

UK/EU CUSTOMERS/VAT PAYMENT: Due to the new UK/EU VAT tax, UK/EU customers will be required to pay an additional VAT tax on all items upon arrival in their country (depending on the price of the item).  This may be an additional tax on top of a customs tax.  Please check with your local government for more information.  Refusal of your package in your country, which in turn gets sent back to us is deemed a return and subject to our return policy and a $50 restocking fee will be deducted from your refund.

If you’re unable to purchase an item on our site, you are in a country that is restricted to ship by our shipping providers.