Shipping policy

PLEASE NOTE: Due to Covid-19, USPS & UPS delays are ongoing and are longer than usual.

No matter which shipping option you choose, we typically ship the same day, barring a weather or power outage issue (we’re in a rural area!) or other unforeseen circumstances.  If you purchased a Corridor item, please allow 3 business handling days minimum before shipment:

Monday - Friday: 8am - 4:00 pm EST
Saturday: 8 am - 11:00 am EST

Here are a list of USPS closure days in which we DO NOT SHIP

Tax free for all non-CT residents / customers not shipping to a CT residence

Free U.S shipping for orders $125 or more or orders under 1lb.  Free local same day delivery for residents of Fairfield County, CT.  $6 flat rate economy shipping for items $100-$124.99. 

Free shipping to Canada for orders $225 or more.

Select countries have the option of having free shipping on orders $250 or more.

INTERNATIONAL CUSTOMS: Check with your local government about custom taxes that you may or may not need to pay upon your packages arrival in your country.  Our forms are US government automated that comply fully with the US tax laws.  If your package hasn’t been delivered to you directly, chances are your local post or customs office has it for you to pick up and retrieve.  They may not contact you so it’s best that you contact them first with your tracking number.

UK/EU CUSTOMERS/VAT PAYMENT: Due to the new UK/EU VAT tax, UK/EU customers will be required to pay an additional VAT tax on all items upon arrival in their country (depending on the price of the item).  This may be an additional tax on top of a customs tax.  Please check with your local government for more information.

INTERNATIONAL CUSTOMERS NOTE: First Class International USPS is only available for select countries due to the inability to track packages and the unavailability of insurance if your package is lost.  If it’s not available to you during checkout, you’re in a country that doesn’t track for First Class USPS.  PLEASE BE AWARE lost packages/un-trackable packages will not be refunded if not received and claims cannot be filed with the USPS for lost First Class International packages.

If you’re unable to purchase an item on our site, you are in a country that is restricted to ship by our shipping providers.