FAQ
FAQ:
Q - Are you an authorized retailer of Naked & Famous Denim, Unbranded Brand, Service Works, Lee 101 & Wrangler Blue Bell?
A - Yes, we are! You can find our Naked & Famous stockist page here.
Q - Do you provide hemming services?
A - We do not provide hemming services currently.
Q - Can you get exact measurements of an item?
A - Absolutely! Shoot us an email at sales@thethirtyfirst.co or info@thethirtyfirst.co and someone will grab whatever exact measurements you’re looking for!
Q - Are you online-only or is there a physical location store?
A - We are online-only, but working towards a local showroom in the near future!
Q - Are prices negotiable?
A - All of our prices are non-negotiable
Q - I have a question about an item. How can I contact you?
A - Please shoot us an email at sales@thethirtyfirst.co or info@thethirtyfirst.co and someone will be happy to help you!
Q - Do you have sales?
A - Yes! We typically have a handful of sales a year. Follow our Instagram for those announcements or sign up for our newsletter.
Q - I have items for consignment. What should I do?
A - Please shoot us an email at sales@thethirtyfirst.co or info@thethirtyfirst.co with a description and photos of the clothing you'd to like to sell on consignment. Someone will get back to you with further instructions if interested.
Q - Do you use PayPal?
A - Yes, PayPal is currently available.
Q - Why is there only sales tax for Connecticut customers?
A - Since we are a local, tax paying Connecticut business, we must collect sales tax by law. All other states - at the time being - are tax-free
Q - I’m looking for an item you have for sale on a third party site but I can’t find it here, why is that?
A - Currently our items are stored in two locations and thus are sold separately. If you see an item from a third party site that you’re interested in, just shoot us an email at sales@thethirtyfirst.co or info@thethirtyfirst.co and we’ll be able to set you up with an invoice for that item with the luxury of paying a discount here.